Tea in the Skies

If you know me you know that I love tea and I love travel. Put the two together and it’s perfection. But I usually stay with H2O minus the tea leaves on a flight.

Here is a direct passage from Avi Trader, an online magazine:

British Airways and tea group Twinings joined forces to create a ‘high altitude tea’ that tastes better when brewed at 35,000 ft. The carrier, which serves 35m cups of tea each year, found that the taste of tea is 30% worse at cruising altitude, given that water boils at 89°C on an aircraft, not the optimum 100°C for making black tea. The new tea, a blend of Assam, Kenyan and a Ceylon tea grown at high altitude, is said to have an improved flavour.”

Now that is customer service. Do you have any examples of exemplary customer service?

Can’t wait to have tea with you British Airways.IMG_0782uca_1

About etiquetteottawa

Founder and Owner of the Protocol School Of Ottawa
This entry was posted in Commentary and tagged , , , , , , . Bookmark the permalink.

2 Responses to Tea in the Skies

  1. I love good customer service – getting and giving!

    Good customer service follows the Golden Rule. “Do unto others as you want to be done to.”

    It thrills me to practice the Platinum Rule, “Do unto others as they want to be done to.”

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