Monthly Archives: May 2013

What Etiquette Consultants Do When They Finally Meet

A couple of years ago I guest blogged for my dear friend and colleague, Karen Hickman, of Professional Courtesy about our cross-border friendship. At the end of the piece people were surprised to learn that after several years of friendship, … Continue reading

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Customer Responsibility

Yesterday, between meetings, I popped into a shopping mall. My first stop was for a green tea. I sipped and window shopped. Then, my eye was drawn to some spring pretty in one of my favourite shops. I stepped through … Continue reading

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Lost

True confessions – I do not have a sense of direction. I can get lost in a grocery store. I have. Underground parking garages move my car from one spot to another. I’m sure they do. If I enter a … Continue reading

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