Customer Responsibility

Yesterday, between meetings, I popped into a shopping mall. My first stop was for a green tea. I sipped and window shopped. Then, my eye was drawn to some spring pretty in one of my favourite shops. I stepped through the doorway and stopped. I asked the two shop attendants at the counter if I could leave my tea on the far edge of their counter while I browsed.

They looked at each other with funny expressions and said, “Of course.” Then one lady added, “And thank you for considering us and our store.”

As many times as I see No Food or Drinks signs on shop doors I see customers walking aisles and looking through racks withIMG_0953uca_1 a beverage in their hand. If a store has posted No Food or Drinks it probably means they have experienced food or drink accidents.

Accidents happen. There is a time and place for food and drink. Within a store, with goods for sale, is not one of them.

The customer is not always right.

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About etiquetteottawa

Founder and Owner of the Protocol School Of Ottawa
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