Monthly Archives: December 2013

People Notice the Negative

We know that if we have a negative experience at a restaurant or store we tell more people than when we have a positive experience. That seems to be human nature. Catching up with friends and relatives outside Canada the … Continue reading

Posted in Commentary | Tagged , , , , , | 2 Comments

Don’t Be a Kitchen Lurker

At a recent holiday party I noticed that a couple of guests never emerged from the kitchen. They either had their hands in a sink of soapy water, keeping the dishes under control, or were rearranging food on platters. The … Continue reading

Posted in Tips | Tagged , , , , | 2 Comments